Welcome to Wexham Road Surgery
Welcome to 242 Wexham Road Surgery, we are a part of Farnham Road Medical Group (FRMG). We always put our patients first and treat them as we would want to be treated ourselves.
Our values underpin the success of our practice:
- Integrity: being trustworthy, reliable and respectful
- Transparency: being open in actions and communications
- Teamwork: fostering a strong team spirit in both decision making and actions
- Fairness & equality: treating our colleagues, patients and staff equitably and with dignity and respect
- Innovation: being responsive to novel ideas and developing services to achieve excellence in patient care
Febrile Children’s Clinic
Febrile Children’s Clinic
In response to increasing numbers of young children presenting with fevers we are offering a dedicated clinic for children under 6. This clinic is held on Monday, Wednesday and Friday afternoons and has a weekly capacity to see 18 patients.
You should access the surgery though the current booking system. Any child that a clinician thinks needs to be seen following a telephone consultation will be booked into this clinic for a face-to-face appointment.
Appointment booking 16th August to 5th September
During the coronavirus pandemic we have seen a large increase in demand for GP services and in addition have been providing covid-19 vaccinations for our patients. This increased workload including covid-19 vaccinations has, unlike in previous years, continued through the summer.
From 16th August all requests for GP appointments will be triaged. Telephone calls and walk-in requests for GP appointments will be dealt with in the same way that we process on-line eConsults ensuring equity of access for all patients.
If you telephone the surgery for a GP appointment the receptionist will ask you a series of questions and use your responses to complete an eConsult-lite. The eConsult-lite will be added to the daily list and triaged by one of our doctors who will decide on the appropriate intervention which could be a telephone call, a face-to-face appointment, or a prescription for example.
For more information please click here.
Unfortunately, there are currently lengthy waiting times for hospital appointments from routine GP referrals. We understand how frustrating this wait must be. The hospitals control the appointment dates that are offered to patients and decisions are made on the basis of clinical priority. Under normal circumstances there is nothing we can do to influence the timing of an appointment. However, if the condition for which you were referred has worsened significantly then please contact us. We can reassess your condition and if appropriate inform the hospital which might change your clinical priority and issue a revised appointment date. This will only happen where there is a marked deterioration in your condition.
Please be reassured that when we make a referral for you we look for hospitals with the shortest waiting times. If this is not the closest, or the usual, hospital, then we will discuss the option with you before proceeding with the referral.
We thank you for your understanding. We will update you as the situation changes.
Try the NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and more.
If you already use patient access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Have Your Say
NHS Friends and Family
NHS 111 online
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
- Treat yourself at home
- Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.